[Useful Life Tip] How Can You Find Your Essential Mobile Phone If It Goes Missing? Location Tracking Is Also Possible via Apps

Mobile phones have now become an essential part of our daily lives. Newly developed smartphones continue to be released every year, including Samsung Electronics’ Galaxy devices and Apple’s iPhone series. However, about 1 million smartphones are reportedly lost each year. The losses suffered by consumers when smartphones go missing are estimated at approximately 565 billion won. Losing a mobile phone causes major disruption to daily life and can result in financial losses because a replacement phone must be purchased. There may also be secondary harm, such as personal information stored on the smartphone being leaked, a concern shared by many people. An immediate response is said to be crucial to recovering a lost smartphone. Here is a detailed look at what to do if your phone goes missing.

Report the Lost Phone and Obtain Proof of Loss

If you lose your smartphone, you must report it as lost. You can do so by calling the customer service center of your mobile carrier or filing a report through the carrier’s website. Carriers also allow customers to file and cancel loss reports. You will need proof that your smartphone was lost. This document can be used to check the personal information of someone who used the missing phone. Proof of loss can be obtained from the Korean National Police Agency’s Integrated Lost and Found Center or by visiting a nearby police substation or police station.

If You Lose It in a Taxi: ‘Check the Receipt When Paying by Card’

If you leave your smartphone in a taxi, do not panic; follow the appropriate steps. If you paid the fare by card, you can check the relevant information on the receipt and contact the card issuer to obtain information about the taxi company you used. If you paid with T-Money, you can contact a T-Money center through channels such as the T-Money website to find the taxi’s vehicle number or the driver’s contact information. If you paid cash, visit the National Federation of Taxi Transportation Business Associations website to find the phone number of the lost-and-found center for the relevant region.